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How We Work

From First Call to Final Walkthrough — No Surprises


A Process Built on Trust


We know that hiring a contractor is a big decision. You're trusting someone with your home, your money, and your time. That's why we've built our process around transparency — written contracts, clear timelines, and consistent communication from the first call to the day we hand you the keys.

Every step below is how every single project works. Not just the big ones. Not just new clients. Every job. For custom home builds and major projects, that includes a Pre-Construction Agreement — the formal step that covers detailed estimating, design coordination, and schedule planning before a shovel ever hits the ground.

The Complete Build Process


Step 1

The First Conversation

You reach out — by phone, email, or through our website checklist. We'll have a straightforward conversation about what you're thinking, answer your questions honestly, and let you know if it's a project we're a good fit for. No sales pressure. No commitment.

If it makes sense to move forward, we schedule a site visit or project consultation.

Step 2

Site Visit & Project Consultation

Kory or Max — the owners — will meet you at your property. We walk the site, review any plans or ideas you have, take measurements, and ask the right questions to understand your vision and your budget.

  • Owners attend — not a salesperson
  • We'll tell you honestly if your budget and scope are aligned
  • We discuss materials, timeline, and required permits
  • A paid site consultation fee of $150–$300 is required to schedule — applied directly to your project if you move forward with us
  • For full written proposals and detailed estimates, a proposal fee of $500–$1,500 applies depending on project size — also credited at contract signing
  • This keeps our process serious, professional, and respectful of everyone's time
Both fees are fully credited. The consultation fee and proposal fee are not extra costs — they are deposits toward your project. If you sign a contract with us, every dollar comes back to you.
Step 3

Pre-Construction Agreement

Before we invest weeks preparing a full estimate for a custom home or major project, we enter into a Pre-Construction Agreement. This formalizes the working relationship, covers the cost of detailed design coordination, material pricing, and scope development — and it protects your place in our schedule.

  • Fee: 5% of the anticipated project budget (minimum $5,000), due at signing
  • Non-refundable — this covers real work: design review, material pricing, permit pre-planning, scheduling
  • 50% of the pre-construction fee is credited toward your construction contract
  • You receive a signed, written agreement — not a handshake
Why this step exists. A detailed estimate for a $400,000 custom home takes 15–30 hours of work. The pre-construction fee ensures that effort is covered, and that we're both serious about moving forward together.
Step 4

Written Estimate & Detailed Scope

We prepare a written, itemized estimate with a clear scope of work. You'll see exactly what's included — materials, labor, and any subcontracted work. No vague line items, no "allowances" that balloon later.

If you're using construction financing, this estimate is what your lender needs. We format it to meet bank requirements.

Pricing is matched to your project type:
  • Custom Homes — Cost-Plus with a Guaranteed Maximum Price (GMP). You're billed for actual project costs plus our contracted margin. The total cannot exceed the GMP without a signed Change Order.
  • Large Remodels & Additions — Priced as either Lump Sum or Cost-Plus with GMP, determined at contract time based on how clearly the scope is defined.
  • Smaller Defined Jobs (tile, bathrooms, kitchens, shops) — Fixed Lump Sum. One total price for the agreed scope. Period.
  • Repair Work, Service Calls & Investigation — Time & Material (T&M). Billed for actual labor hours plus materials at cost with agreed markup. A Not-To-Exceed (NTE) limit can be set in the contract to cap your exposure.

Across every contract type, one rule is absolute: no scope change happens without a signed Change Order.

Step 5

Construction Contract & Payment Schedule

When you're ready to build, we sign a detailed Construction Agreement that spells out the pricing structure, scope, total price or GMP, full payment schedule, timeline, and warranty. The contract type — Lump Sum, Cost-Plus with GMP, or Time & Material — is determined by your project. For Lump Sum and GMP contracts, three payments cover the entire build:

  • Payment 1 — Deposit (50%): Due at signing. Zero work begins without this cleared. Within this deposit, 15% of the total contract price is a non-refundable scheduling retainer covering pre-construction coordination, labor allocation, and your start date slot.
  • Payment 2 — Midpoint (40%): Due when the project reaches its midpoint milestone as determined by Contractor. Work stops immediately if not received within 3 days of invoice.
  • Payment 3 — Final (10%): Due at substantial completion, before the final walkthrough begins. Keys and access are not released until this payment clears.

For Time & Material (T&M) contracts, payment works differently: you receive weekly progress invoices based on documented labor hours and material receipts. If a Not-To-Exceed (NTE) limit is set in your contract, your total cost is capped at that number regardless of actual hours worked.

Example on a $400,000 build: $200,000 deposit at signing (of which $60,000 is the non-refundable scheduling retainer) → $160,000 at midpoint → $40,000 at completion. The remaining $140,000 of the deposit is refundable if the project is cancelled before construction begins.
Step 6

Permits Pulled — Construction Scheduled

We handle all permit applications and coordinate with your local building department. Once permits are approved, we schedule your project start date and give you a written construction timeline showing each major phase.

Michigan township permit timelines vary — some are 2 weeks, some are 6 weeks. We factor this into the project schedule so there are no surprises.

Step 7

Active Construction & Communication

Kory and Max are on your job site daily. You get direct access to the owners — not a job superintendent who passes messages up the chain. We text or call with updates at every major milestone, and you're welcome to visit the site anytime.

  • Owners on-site every day
  • Drug and alcohol-free job site, always
  • Clean, organized work area maintained throughout
  • Subcontractors (electrical, plumbing, HVAC) are licensed professionals we've worked with before
  • Progress photos provided at key stages
Step 8

Change Orders — Nothing Verbal

If anything changes from the original scope — materials, finishes, added work, removed work, or unforeseen conditions discovered during construction — it goes through a written Change Order before any work begins. The Change Order states exactly what's changing, the cost, and any schedule impact. Both parties sign it first.

  • 50% of the Change Order price is due before work begins on that change
  • The remaining 50% is due when that Change Order scope is complete
  • You have 5 business days to approve or reject any Change Order — no response within 5 days constitutes approval
  • Labor on out-of-scope work is billed at $100/hour per worker; materials at cost plus 20%
  • Unused allowances are credited back to you at project completion
No verbal agreements. Ever. Under your contract and Michigan law, verbal changes are not binding. If it's not in a signed Change Order, it didn't happen. We hold ourselves to this standard as much as we hold our clients to it.
Step 9

Inspections & Milestones

Municipal inspections are required at key phases — foundation, framing, rough-in electrical/plumbing/mechanical, insulation, and final. We coordinate all inspections and have the work ready. Inspection cards are provided to you (and your lender if applicable) at each stage.

Step 10

Final Walkthrough & Punch List

When the project reaches substantial completion, the 10% final payment is due and collected first — then we do the final walkthrough together. You review every part of the work. Anything that needs attention goes on a written punch list. You have 7 days from the walkthrough to submit punch list items in writing.

All punch list items are addressed before you sign off. Keys and access to the completed space are not released until final payment has cleared.

Step 11

Closeout, Lien Release & Warranty

With the punch list closed and final payment cleared, you receive your complete closeout package:

  • Final lien waiver — releases your property from any mechanic's lien claims (Michigan Construction Lien Act)
  • Lien waivers collected from all subcontractors
  • Certificate of Occupancy (for new construction)
  • 1-year written workmanship warranty — warranty period begins on the date of your sign-off
  • All warranty claims must be submitted in writing to kory@dreamtorealityllc.com within the warranty period
  • Copies of all permit cards and inspection reports
  • Manufacturer warranty documentation for all materials where applicable
  • Care and maintenance instructions for tile, grout, wood, and other finishes

Then we shake hands, and you enjoy what we built together.

What You Can Always Count On


These aren't extras. They're in every contract, on every project, without exception.

Transparent Contract Pricing

Every project gets the right contract structure — Lump Sum for defined scopes, Cost-Plus with a Guaranteed Maximum Price for custom homes, or Time & Material with an optional Not-To-Exceed cap for repair and service work. No scope change happens without a signed Change Order. Ever.

Lien Waivers With Every Payment

You receive a signed lien waiver with every payment received. Final subcontractor lien waivers delivered at closeout. Your property is protected every step.

1-Year Workmanship Warranty

All labor warranted for one full year from your sign-off date. In writing. Warranty claims submitted to kory@dreamtorealityllc.com.

Owners on Every Site

Kory and Max are on your job daily — Monday through Friday, 7 AM to 5 PM. You deal with the owners, not a middleman or a superintendent.

Work Stops for Non-Payment

If any payment isn't received within 3 days of its due date, work stops immediately — no exceptions. It's in your contract, and it protects both of us.

Drug & Alcohol-Free Site

Every job site is drug and alcohol-free. Always. It's a contractual obligation — not just a company policy.

Typical Project Timelines


These are general ranges. Your project timeline will be in your written contract.

Custom Home Build

8–14 months from permit approval to Certificate of Occupancy. Varies by size, complexity, and permit timelines.

Home Addition

3–6 months depending on size and foundation work. Full foundation additions take longer than slab or crawl additions.

Garage / Shop

6–14 weeks for a standard detached garage. Large shop builds or insulated/finished buildings run 3–5 months.

Kitchen or Bathroom Remodel

3–8 weeks for most remodels. Full gut remodels with layout changes or custom tile work run 6–10 weeks.

Let's Start the Conversation

No sales pitch — just a straightforward talk about your project and whether we're the right fit.

Get Your Free Estimate